About Telephony Services
The British Geek offers a wide range of telephony VoIP services, Whether you need a telephone system, SIP Services, telephone numbers, calls and lines or a fully fitted call centre. You are in the right place! Our UK offering includes 01/02, 03, 08 and our international numbers covers in-country local numbers, international toll free numbers and universal toll free numbers.
We assess the requirements of your business and will take a hands on approach to install the right phone system for your business. This is a cloud hosted system which eliminates the need for hardware on your business premises, the system uses IP handsets and all voice traffic is carried through an internet connection. A hosted telephony system allows your business to be protected, if a problem occurs calls can be redirected to any device over an internet connection. This system is perfect for growing businesses, with our engineers available to provide a first class service providing support for your service.
Connect, Collaborate, & Control Effortlessly with Our Business VoIP Phone Packages
VoIP Business IVR
Route incoming calls to the right team at the right time. You can easily filter and manage call flow to give customers a better experience. You can also create custom greetings and multi-level IVR so customers can find the right representative for the query.
Business Call Recording
Record ongoing phone calls and listen to recordings through online portal easily. With our call recording feature, you can reduce your company’s security, be prepared in case of lawsuit, review employee performance, train employees, verify and share data, improve employee control and customer services.
With call analytics, you can measure, collect, analyse and report phone calls data. Call analytics indicates key performances through call tracking and recording metrics. It can help businesses review which online and offline marketing channels drive calls to their business.