Request Remote Support

Remote Support Instructions

The British Geek may need access to your computer to give you support. Here’s how you give us access¬†

We will need you to download a small file and run it on your computer (Please select the download on the left). Once you have downloaded and run that file a TBG Remote support window will show and it will generate a code. Give this code to The British Geek and they will be able to connect. For Mac users there is a few extra steps to follow. We have created a video guide below.